Rugmaster.com offers a 30 Day Money Back Guarantee on products sold on this website.
We want you to be 100% satisfied with your purchase. This is why we offer straightforward returns and refund policy. - Returns charge will be applied depending on the circumstance of the item being returned.
You may return an item within 30 days of receipt for any reason (some exceptions apply – see below).
- The return request must be notified to us within 30 days of receipt
- Products must be returned in the condition they were received
- Products must be returned in the packaging in which they were received
- Contact Us to book return.
- Return Charge will only apply if we are at fault.
- Paperwork stating your order number, name and address must be included with the return.