Standard delivery is FREE throughout the UK Mainland for all orders.
We aim to dispatch your order the same day (if ordered before 1pm).
Delivery is sent by one of our trusted couriers and usually takes 3-5 Days.
Please note - during peak times delivery may take up to 10 days.
Each order is sent on a tracked service, one your order has been dispatched you will receive and email with your tracking information on. (Please also check your spam/ junk folder for this email)
A delivery charge may be applied to larger rugs (which exceed standard courier lengths) for remote Highland and Island areas. You will be notified of this before order confirmation and given the chance to pay additional charges, change your order or cancel your order
If you think your parcel has been lost in transit and you have not received it within 25 days, please contact us straight away, once 30 days has passed we cannot accept a claim for a non delivery on your order.
We do offer international delivery. However, before you place your order online. Please, kindly contact us for more information for international delivery and quotation. Please contact us on firstname.lastname@example.org or call us on 020 3983 6207.